We're here to help you get the most out of your Align Engineering products. Submit a support request and our team will assist you promptly.
Please fill out the form below with your information and details about your issue. All fields are required.
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Send an email directly to our support team at richard@align-engineering.com
Call our technical support team during business hours at (502) 377-2568
Please have your product model number, serial number, and a detailed description of the issue you're experiencing. Screenshots or photos of the problem can also be helpful.
We strive to respond to all support requests within 24 business hours. Complex issues may require additional time for investigation.
Yes, for specific situations and customers enrolled in our premium support program, we can arrange for on-site technical assistance. Please contact us for details.
All product documentation is available in digital format. Please contact our support team for access to the specific documentation you need.